What category does Trust Building belong to?

Trust Building belongs to the "Concepts" category in personal knowledge management and productivity.

What are the key topics related to Trust Building?

Key topics related to Trust Building include: collaboration, trust, relationships, communications, team-building.

Trust Building

Q: What are alternative names for Trust Building?

Trust Building is also known as: Building trust, Trust development, Establishing trust.

The deliberate actions that establish and strengthen interpersonal and team trust over time.

Also known as: Building trust, Trust development, Establishing trust

Category: Concepts

Tags: collaboration, trust, relationships, communications, team-building

Explanation

Trust building is the process of establishing confidence in others' reliability, intentions, and competence. Trust has multiple dimensions: competence trust (belief in ability), integrity trust (belief in honesty and ethics), and benevolence trust (belief they have your interests at heart). Trust is built through: consistent follow-through on commitments, transparent communication, admitting mistakes, sharing credit, and showing vulnerability. The 'trust equation' by Maister suggests trust = (credibility + reliability + intimacy) / self-orientation. High self-interest destroys trust regardless of other factors. Trust building takes time but can be destroyed quickly - recovery requires even more time. Different cultures have different trust assumptions: some start with trust until broken, others require trust be earned. For knowledge workers, trust building is essential because: collaboration requires it, influence depends on it, and psychological safety requires team trust.

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