Conversion Rate
The percentage of visitors or leads who complete a desired action.
Also known as: CVR, Conversion percentage, CR
Category: Concepts
Tags: marketing, metrics, businesses, analytics, optimization
Explanation
Conversion rate measures the effectiveness of your marketing and sales efforts by calculating what percentage of people take a desired action. Calculate it as: (Number of conversions / Total visitors) × 100. 'Conversion' can mean different things—signing up for a newsletter, purchasing a product, booking a call, or any measurable goal. Industry benchmarks vary widely, but even small improvements compound significantly. A 2% to 3% improvement might double your results over time. Conversion Rate Optimization (CRO) involves testing and improving elements like headlines, copy, design, pricing, and calls-to-action. For creators, tracking conversion rates at each funnel stage reveals where to focus optimization efforts.
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